Riverstone Holdings Support

Support centre

Browse common topics or read up on the basics of our financial operations.

Open APIs

REST and webhook APIs, fully versioned, with first-party client libraries.

Audit logging

Tamper-evident logs streamed to your SIEM in real time.

Sandbox environments

Free, isolated test environments that mirror production behaviour.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Top questions

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How long does a typical onboarding take?

Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.

Can I export my data at any time?

Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Still have questions? Get in touch.
© 2026 Riverstone Holdings · Stockholm, Sweden